SmallBizGenius Analysis

Sk Ii faces criticism regarding order cancellations and customer service. The single review expresses frustration with unfulfilled promises and perceived deceptive practices.

Category Breakdown

Scores based on analysis of 1 recent reviews

Customer Service

1.0/10

The reviewer expresses extreme dissatisfaction with Sk Ii's customer service, citing unfulfilled promises and a lack of helpful resolution. The reviewer states they called twice and received no explanation for the order cancellation, and that promised follow-up emails never materialized.

1 reviews mention this

Order Fulfillment

1.0/10

The reviewer reports their order was canceled without explanation, leading to significant frustration. They had placed an order for over $400 during a promotional sale.

1 reviews mention this

Pros & Cons

Common Complaints

Order cancellation without explanation Mentioned 1x
"They cancelled my order without an explanation."
Unfulfilled promises from customer service Mentioned 1x
"They promised to follow up with email which never happened."
Perceived deceptive practices regarding refunds and gifts Mentioned 1x
"They refused the partial refund and gifts they promised before and refused to cancel the shipment."
Inconvenient return process Mentioned 1x
"Now they want me to receive the package and send it back to them. Right, as if they haven’t waisted do much of my time already."

Common Questions About Sk Ii

Answers derived from customer review patterns

Is Sk Ii legit and trustworthy?

Based on the single review available, there are serious concerns about Sk Ii's trustworthiness. The reviewer describes a canceled order, unfulfilled promises from customer service, and what they perceive as deceptive tactics related to refunds and gifts. The experience suggests potential issues with order fulfillment and customer communication that could be detrimental to small businesses. Further investigation and more reviews are needed to determine if this is an isolated incident or a systemic problem.

Based on 1 reviews

Does Sk Ii have good customer service?

The available review suggests Sk Ii's customer service is severely lacking. The reviewer reports difficulty obtaining explanations for a canceled order and claims that promised follow-up communications never occurred. They also allege that customer service representatives made promises about refunds and gifts that were later reneged upon. This raises significant concerns about the reliability and helpfulness of Sk Ii's customer support.

Based on 1 reviews

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